For Product Specific FAQs, please click on links to left or
images below this list.
- How do I winterize my pool?
Click on this link for winterizing instructions
- What parts do I need to have to winterize my
water valve and how do I winterize my in-floor system?
The special winterizing plugs are part number
004-302-1670-00 and you will need six of them per water valve. Click on this link for winterizing instructions
Which system do I have?
Vanquish is for vinyl pools
and Vantage is for one piece
fiber glass pools.
Pool Valet, and Cyclean are all
systems that are for concrete pools.
Eco Pool system is a
circulation and heating system for concrete pools.
Compare the pictures of the cleaning heads under the names above
on concrete pools to determine the system you have.
What pressure on the water valve gauge should
my system operate at?
Anywhere from 14 psi to 24 psi with maximum cleaning
happening about 18 to 22 psi with the correct nozzle sizes
NOTE: Nozzle size will affect the psi on the system and
how well it cleans. The system is designed and specified with
certain sizes at each location. Consult the Paramount supplied
plan for correct sizes.
NOTE: DISTANCE FROM THE POOL AND PIPE SIZE AS WELL AS
NUMBER OF TURNS IN THE PIPE (90 degree ells) can all increase or
decrease the pressures and a clean pool is the true test.
How do I tell if the water valve module needs
When a piston fails a head or set of heads will stay in the
up position until the pump is turned off and then they will drop
down. The pressure on the gauge of the water valve will be less
Exception: the PCC system may have one, two, or three
fixed nozzles that are opposite the main drain that are not
cycled by the water valve.
What HP pump should I replace my old pump
DO NOT GO BY HP, the criteria for a pool with a single pump
running the cleaning system along with the filter and possibly
the heater is that you need a pump that products a minimum of 65
gpm at 80 foot of head. On a pool with a booster pump operating
the cleaning system you will need 60 gpm at 65 ft of head. If
the pool store does not know how to find this information then
you are buying from the wrong place!
My water valve is leaking after I took it
apart, what should I do?
Take it apart and clean the o-ring and both the base with the
o-ring grove and the lid of the water valve, then when you put
it together tap on the clamp on the opposite sides of the clamp
from the nut you are tightening to make it draw up properly,
while tightening the nut.
NEVER STAND OVER ANY POOL EQUIPMENT WHEN TURNING ON THE
When I have two water valves and one has a
module with tubes attaching 3 pistons on one side how should it
go into the base?
The three pistons on the module that are attached with tubes go
over the cut out section of the valve base with the two plugged
holes and an open hole between them.
Where can I get a security screw driver for
working on my Main Drain or Side Drains?
These tools are not available to the home owner and those
products should not be disassembled by any one that is not
trained or qualified. You should call trained people such as
your pool builder and many pool service companies.
Why did my pool builder not give me a tool to
remove the cleaning heads in my pool?
Cleaning heads have different size jets in them and many pool
builders feel the home owner would not be aware that each head
must go back in the body it came from. The head lay out is
designed by Paramount and the nozzle sizing must be per plan or
the system may not work properly.
How do water falls, solar heating, spa
spillovers, in-line chlorinators and dirty filters effect my
All of these things take away flow and pressure from the
in-floor cleaning system. When the in-floor system does not have
proper flow and power it will not clean properly. Contact
Technical Support at Paramount Pool and Spa Products at
firstname.lastname@example.org to get help on whether or not you
can add any of these things to your pool and how they would
affect the clean ability of the in-floor system.
Debris Containment Canister